Frequently asked questions
How are shipping fees and taxes charged?
Free worldwide shipping and tax included.
Can new customer discounts and holiday discounts be combined?
Sure. All the applicable discounts will be automatically added together when you place your order.
When can I receive my package?
If you are in Asia, the package will arrive at your hands in approximately 7 to 15 days. If you are in other regions, the package will arrive at your hands in approximately 10 to 30 days.
Where are you from? How is the quality of the crystal?
We come from the world's largest crystal trading center. We guarantee that all the crystals we sell are pure natural crystals. Only pure natural crystals possess crystal energy. For any fake products, we offer a triple refund.
Do you offer gift wrapping services?
Of course, if you require gift wrapping and a crystal certificate, please mention it in the remarks. We will do our best to provide you with all the services you need.